Introduction

At The Healing Tribe, we prioritize your satisfaction with our services and products. Please review our refund and cancellation policy below.

Refund Policy

Eligibility for Refunds

• Digital Products: Refund requests for digital products such as e-books, online courses, and webinars must be made within 14 days of purchase.
• Services: Refunds for services like coaching or consultations are subject to the terms agreed upon during the service contract.

Process for Requesting a Refund

• Contact Us: Submit your refund request by emailing us at ruchikachabra@gmail.com with your order details and reason for the request.
• Evaluation: We will review your request and respond within 7 business days.
• Approval: Approved refunds will be processed within 14 business days of approval. Refunds will be issued to the original payment method.

Cancellation Policy

Digital Products

• Immediate Access: As digital products are delivered instantly, cancellations are not possible after purchase. However, you may request a refund as per our refund policy.

Services

• Scheduled Services: To cancel a scheduled service such as a coaching session, please notify us at least 24 hours in advance. Cancellations made within 24 hours may incur a cancellation fee.

Non-Refundable Items

• Promotional Items: Products or services purchased at a discount or as part of a special offer are non-refundable.
• Third-Party Products: We do not provide refunds for products or services purchased through third-party vendors.

Contact Us

If you have any questions or concerns regarding our refund and cancellation policy, please contact us at ruchikachabra@gmail.com